Terms & Conditions
International orders will be Express shipping is shipped with DHL. Standard shipping is shipped with your best local courier.
All Europe and International shipments will be tracked services. Tracking Numbers will be provided when your order is shipped.
UK orders will be on a next day delivery service with DPD. For next day shipping please ORDER BEFORE 11AM for same day dispatch. UK Express Next Day delivers on weekdays only! For Saturday delivery please choose UK Saturday Service.
Please be aware: unless you have choice otherwise at the checkout, ALL Import taxes and customs are included in your purchase through the website.
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form.
RETURNS & EXCHANGES POLICY
If you wish to return a purchase please contact email@example.com for information on the procedure.
All returns costs will be covered by the customer unless the reason for return is due to defective items.
Defective and order discrepancy claims must be made within 5 days of receipt.
Items MUST be returned in its original packaging with the tags, in its original condition.
Items on final sale CAN NOT be refunded ONLY EXCHANGED.
Customers can choose to return via our returns portal with our DHL courier. DHL returns will be taken off the order refund amount.
OR customers can use their own local postal service. Using this option the buyer is responsible for all shipping and bears all risk of shipments lost in transit.
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
The Iranian fabric is delicately printed by hand with carved wood blocks in Iran, therefore each garment's print will vary occasionally including small flecks of colour from the wood blocks.
This is part of the natural hand printing process and we believe that this is what makes every single piece special. Due to this process we will not accept returns of this reason. Please refer to the label in the garment.
Each Iranian print garment WILL vary, as every inch of this special hand crafted fabric is used making each product unique. Therefore we cannot guarantee that the images of our products that appear on our online store will be the same section of the print. For more information please see our ABOUT page.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at our stockists physical stores. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.